How eTap kiosks help businesses cut costs and save time

Efficiency isn’t just a nice perk for businesses to have these days; it’s an absolute must. This is especially true for retailers, where facing consumers is the name of the game and a long line means the difference between a happy customer and a disgruntled one. 

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To offer added value to their customers while cutting down on costs and saving time, more businesses are turning to eTap Solutions’ self-service payment kiosks. But how exactly do eTap kiosks deliver these benefits?
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Machines attract foot traffic and sales

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Self-service payment kiosks, such as the ones offered by eTap Solutions, offer crucial financial transactions like e-wallet top-ups or bill payments. These transactions make it easy to attract repeat visitors (there’s a due date every month, after all), who often end up spending inside the store anyway.

In this way, kiosks act as both a service tool and a subtle marketing channel. Instead of spending heavily to attract customers, businesses can gain regular, organic foot traffic simply by offering convenience.

Additionally, eTap Solutions offers store partners co-marketing deals that include promotion across the company’s social media channels—letting the millions of consistent eTap users know where to get groceries, medicine, snacks, and more. These promotions can be found on the eTap Solutions Facebook page, which has over 688,000 followers as of writing. 
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An easy to follow process takes out the guesswork

Because kiosks are self-service, businesses can process payments without additional staff. The machines are designed to be user-friendly, requiring only simple steps like entering one’s account details and inserting cash. While companies like eTap offer an easy onboarding process to understand basic FAQs and troubleshooting, every self-service payment kiosk is ready to be used by anyone. 

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Easy-to-use kiosks then free up store staff to focus on growth-driving tasks such as assisting customers, upselling products, and improving overall service.
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Assistance is always a given

Kiosk providers such as eTap Solutions make sure store partners aren’t left hanging.

eTap sees to it that it always has satellite offices within biking distance of partner stores, making it easy for technicians to provide on-site support whenever it’s requested. A separate team also monitors machine performance in real time to quickly detect and address any downtime, while also keeping a close watch on consumables such as each machine’s thermal paper supply to ensure uninterrupted service.

By combining convenience, reliability, and built-in marketing value, eTap kiosks allow businesses to serve customers better while cutting down on unnecessary costs and inefficiencies. From driving repeat foot traffic to freeing up staff for more impactful tasks, these machines aren’t just payment tools—they’re business growth enablers. For retailers looking to stay competitive in a fast-paced market, partnering with eTap Solutions means investing in both savings and long-term success.

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Interested in placing an eTap kiosk right in your store? Reach out to the official eTap Solutions LinkedIn page!

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Article by Pancho Dizon
Graphic by Brennan Cahilig

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